Privacy Policy

Last Updated: December 28, 2025

Drive Sports ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

1. Information We Collect

1.1 Information You Provide

Account Information:

Name and email address
Organization name and details
Phone number (optional)
Password (encrypted)

Organization Data:

School or organization name
Team and sports information
Participant names and contact details
Fundraising goals and campaign details

Donation Information:

Donor name and email
Payment card information (processed securely by CardConnect)
Donation amounts and history
Billing address

Communications:

Messages sent through our platform
Support requests and correspondence
Survey responses

1.2 Information Collected Automatically

Usage Data:

Pages visited and features used
Time spent on the platform
Click patterns and interactions

Device Information:

Browser type and version
Operating system
IP address
Device identifiers

Cookies and Tracking:

Session cookies for authentication
Analytics cookies (with consent)
Preference cookies

2. How We Use Your Information

We use collected information to:

Provide the Service:

Process donations and payments
Create and manage user accounts
Facilitate fundraising campaigns
Generate tax receipts and reports

Communicate with You:

Send donation confirmations and receipts
Deliver campaign updates and notifications
Respond to support requests
Send service announcements

Improve the Platform:

Analyze usage patterns
Develop new features
Fix bugs and technical issues
Optimize performance

Ensure Security:

Prevent fraud and abuse
Monitor for suspicious activity
Protect user accounts
Comply with legal requirements

3. Information Sharing

3.1 With Organizations

When you make a donation, we share:

Your name and email with the receiving organization
Donation amount and date
Optional message to the participant

3.2 With Service Providers

We share information with trusted providers who help us operate:

CardConnect: Payment processing
Email services: Sending notifications
Analytics providers: Understanding usage (anonymized)
Cloud hosting: Storing data securely

3.3 Legal Requirements

We may disclose information:

To comply with legal obligations
To respond to lawful requests from authorities
To protect our rights and property
To prevent fraud or security threats

3.4 Business Transfers

In the event of a merger, acquisition, or sale, user information may be transferred as part of the business assets.

4. Data Security

We implement industry-standard security measures:

Encryption: All data transmitted over HTTPS/TLS
Payment Security: PCI-DSS compliant payment processing
Access Controls: Limited employee access on need-to-know basis
Regular Audits: Security assessments and vulnerability testing
Secure Storage: Data stored in encrypted databases

While we strive to protect your information, no method of transmission over the Internet is 100% secure.

5. Data Retention

We retain your information for:

Active Accounts: Duration of account activity plus 3 years
Donation Records: 7 years for tax and legal compliance
Analytics Data: 2 years (anonymized after 90 days)
Support Communications: 2 years

You may request deletion of your personal information (see Section 8).

6. Children's Privacy

Drive Sports is designed for use by adults (18+) managing youth sports programs. We do not knowingly collect personal information directly from children under 13. Participant information is provided by authorized organization administrators.

If you believe we have collected information from a child under 13, please contact us immediately.

7. Cookies and Tracking

7.1 Types of Cookies

Essential Cookies: Required for basic functionality

Authentication and session management
Security features
Load balancing

Functional Cookies: Remember your preferences

Language settings
Display preferences
Recently viewed items

Analytics Cookies: Help us improve (optional)

Page views and navigation
Feature usage
Error tracking

7.2 Managing Cookies

You can control cookies through:

Browser settings
Our cookie preference center
Opt-out links for specific providers

8. Your Privacy Rights

Depending on your location, you may have rights to:

Access: Request a copy of your personal information Correction: Update inaccurate information Deletion: Request deletion of your data (with limitations) Portability: Receive your data in a portable format Objection: Opt out of certain processing activities Restriction: Limit how we use your information

To exercise these rights, contact [email protected].

8.1 California Residents (CCPA)

California residents have additional rights:

Right to know what information is collected
Right to delete personal information
Right to opt out of data sales (we do not sell data)
Right to non-discrimination

8.2 European Users (GDPR)

If you are in the EEA:

We process data under legitimate interests or consent
You may file complaints with supervisory authorities
You may withdraw consent at any time

9. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Material changes will be communicated via email or platform notification.

Continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

For privacy-related questions or to exercise your rights:

Drive Sports - Privacy Team Email: [email protected] Address: 245 West Michigan Ave., Battle Creek, MI 49017

For general support: [email protected]

12. Specific Data Practices

12.1 Donation Data

Payment card numbers are never stored on our servers
CardConnect handles all payment processing securely
We retain donation records for reporting and compliance

12.2 Organization Data

Organizations control their participant and team data
Organization admins can export their data at any time
Data is deleted upon organization account closure (after retention period)

12.3 Email Communications

Transactional emails (receipts, confirmations) cannot be opted out
Marketing emails include unsubscribe links
Campaign notifications can be managed in settings

By using Drive Sports, you acknowledge that you have read and understood this Privacy Policy.